Tourists love visiting Mexico, and it’s often a business destination for many entrepreneurs. The reports tell us that the hospitality industry in Mexico is thriving with growing numbers of travelers visiting the country year on year.
However, the same report states that the hospitality industry faces several challenges, including the negative growth in hotel occupancy rates, especially in the Central North region with a 5.8% drop in occupancy rate.
Hotels in Mexico Right Now
Nevertheless, Mexico continues to be a country attractive to companies who want to invest in both the business and leisure travel segments. There are many domestic and international brands present on the market. There are slightly more branded than non-branded hotels in the market, 60% and 40%, respectively.
Only in 2019, 44.7 million tourists from all over the world visited this country. The hospitality industry generated 24.6 billion dollars which placed Mexico 7th on the list of countries most visited by international tourists.
However, they all share the same challenges in overcoming the drop in occupancy rate challenge, generating ancillary revenue, and enhancing customer company interaction experience. Given that here, at UpStay, we are focused on helping hotels generate new revenue streams, we saw this as a fantastic opportunity.
Technological Partners Working to Help the Industry
In our efforts to help the hotel industry, we decided to partner with WePartner – a Mexico-based customer engagement company focused on helping hotels generate new sources of revenue through incremental sales and cost reduction.
WePartner specializes in aligning processes, technology, and people to enable hotels to develop personalized solutions able to enhance their core business. Some of WePartner’s clients include OYO Rooms, Interjet Vacations, and Grupo Ultra.
Given the company’s renowned reputation in the local hospitality industry and its data-driven approach to solving major challenges, WePartner emerged as a perfect partner for UpStay.
The partnership will enable us to communicate the value of emerging technologies to hotels in Mexico and help them use these solutions to create incremental revenue, facilitate growth and expansion, and future proof of their success.
From now on
UpStay and WePartner are technological partners. We will continue working together, leveraging cutting-edge technologies to help hotels in Mexico unlock their full potential, deliver the best experience to their guests, and generate new streams of revenue.
Graduated from Standford University, Arielle has over 5 years of experience in the Hospitality industry. She holds an MBA in business administration from the IDC Herzliya, Israel. She currently works as Account Manager at UpStay, building and maintaining strong, long-lasting customer relationships. She is deeply passionate about helping hoteliers unlock significant new revenue streams from unsold premium inventory.